Laya-Service-Desk-Esp
by juanretamales
Fine-tunes Laya Multilingual for Spanish-language IT incident triage and routing
IT Service Desk incident triage in Spanish using Laya Multilingual (System-1 Decision Model). Supervised fine-tuning: from 18.9% to 83.6% accuracy (4.42x) with sub-100ms latency and zero hallucination.
Platforms