IT-Helpdesk-Agent-Decision-Models

by ojasmessi

Routes IT help desk tickets with Laya and other decision models, security checks and an LLM

IT help desk agent with layered security: Laya + decider-2b decision models for triage and prompt-injection defence, secret masking, LangGraph routing, OpenAI replies, Chainlit UI. Runs locally on a 6 GB GPU.

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